Important safety notes
WARNING
If you tow the vehicle, you must use a rigid
towing bar if:
- the engine is not running.
- there is a brake system malfunction.
- there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported than to have it towed.
You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
Make sure that the electric parking brake is released. If the electric parking brake is faulty, visit a qualified specialist workshop.
Only secure the tow rope or tow bar at the towing eyes. Otherwise, the vehicle could be damaged.
Do not use the towing eye for recovery, as this could damage the vehicle. If in doubt, recover the vehicle with a crane.
When towing, pull away slowly and smoothly. If the tractive power is too high, the vehicles could be damaged.
Do not tow with sling-type equipment.
This could damage the vehicle.
When towing vehicles with KEYLESS-GO, use the key instead of the Start/Stop button. Otherwise, the automatic transmission may shift to position P when the driver's or front-passenger door are opened, which could lead to damage to the transmission.
Vehicles with differential locks: make sure that the differential locks are in automatic mode. When towing, the differential locks must not be switched on by hand. This could otherwise damage the transmission.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
- cannot turn the SmartKey to position 2 in
the ignition lock
- cannot shift the automatic transmission to
position N
Before the vehicle is towed, switch off the
automatic locking feature.
You could otherwise be locked out when
pushing or towing the vehicle.
See also:
Flat tire
The "Breakdown assistance" section
contains information and notes
on how to deal with a flat tire. It also provides
instructions on changing a wheel or mounting
the spare wheel/emerg ...
SmartKey
Display messages
Possible causes/consequences and
Solutions
You have put the wrong SmartKey in the ignition lock.
– Use the correct SmartKey.
The Sma ...
Activating video DVD mode
Option 1
Insert a video DVD.
COMAND loads the medium inserted and
starts to play it.
Option 2
Select Video in the main function bar by
sliding and turning
the COMAND
controller and pres ...