Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
In accordance with standard program guidelines, Roadside Assistance provides vehicle service up to a reasonable distance from the next paved road. We will make every effort to assist in a breakdown situation.
However, the accessibility of your vehicle will be determined by our authorized Mercedes- Benz Service technician or the tow service provider on a case-by-case basis.
Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.
See also:
Trunk emergency release (Sedan)
You can open the trunk lid from inside the
vehicle with the emergency release button.
Briefly press emergency release
button 1.
The trunk lid unlocks and opens.
The trunk lid can be unlocked ...
Service messages
Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (U ...
Important safety notes
A license agreement must exist in order to activate the mbrace service. Ensure
that your system is activated and ready for use, and press the
MB Info call button to register. If
any of the st ...