Vehicle remote closing

If you forget to lock your vehicle but are no longer in the vicinity of the vehicle, it can be locked for you by the Mercedes-Benz Customer Assistance Center.

The vehicle can be locked remotely up to four days after the ignition was last switched off.

  • Contact the following service hotlines:

USA: Mercedes-Benz Customer Assistance Center under 1-800-FORMERCedes( 1-800-367-6372) or 1-888-990-9007

Canada: Customer Service at 1-888-923-8367

You will be asked for your PIN. The next time you are in your vehicle and switch on the ignition, the Tele Aid Doors locked by remote control message appears in the multifunction display.

Alternatively, the vehicle can also be locked via the Internet or an iPhone in the "Owners Online" section using your ID number and password.

network is available and data connection is possible. The vehicle valet locking feature is available when the relevant mobile phone network is available and data connection is possible.

    See also:

    Performance
    The nice thing about being able to afford the ML550 is the 382-horsepower V-8 under its hood. Calling this SUV "fast" is an understatement. Mercedes says it goes from zero to 60 mph in 5 ...

    Reporting malfunctions relevant to safety
    For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor ...

    Problems with the rear window defroster
    The rear window defroster has deactivated itself prematurely or cannot be activated. Switch off any consumers that are not required, e.g. reading lamps or interior lighting. When the batter ...