MB Info call button

  • Press and hold MB Info call button 1 for more than two seconds. This initiates a call to the Mercedes-Benz Customer Assistance Center. The indicator lamp in MB Info call button 1 flashes while the connection is being established. The Connecting Call message appears in the multifunction display. The audio output is muted.

If a connection can be established, the Call Connected message appears in the multifunction display.

If a cellular phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Mercedes-Benz Customer Assistance Center, for example:

  • current location of the vehicle
  • vehicle identification number

During the call, you can change to the navigation menu by pressing the NAVI button The display of the audio system or COMAND shows that an mbrace call is active. During the call, you can change to the navigation menu by pressing the NAVI button on COMAND, for example. Voice output is not available.

A voice connection is established between the Mercedes-Benz Customer Assistance Center and the vehicle occupants. You can obtain information on how to operate your vehicle's systems, on the location of the nearest authorized Mercedes-Benz Center, and on further products and services offered by Mercedes-Benz USA.

Further details on the mbrace system can be found under http://www.mbusa.com28. Log in under "Owners Online".

Rthe indicator lamp in MB Info call button 1 is flashing continuously. The mbrace system failed to initiate an MB Info call if:

Rthe indicator lamp in MB Info call button 1 is flashing continuously.

Rno voice connection to the Mercedes- Benz Customer Assistance Center was established.

This may be because the corresponding mobile phone network is not available.

The Call Failed message appears in the multifunction display.

  • To end a call: press the button on the multifunction steering wheel. button on the multifunction steering wheel.

or

  • Press the corresponding button for ending a phone call on the audio system or on COMAND.
    See also:

    Please bear the following in mind
    The engine oils are matched to the performance of Mercedes-Benz engines and service intervals. You should therefore only use engine oils and oil filters that are approved for vehicles with mai ...

    Crash-responsive EASY-EXIT feature
    If the crash-responsive EASY-EXIT feature is triggered in an accident, the steering column will move upwards when the driver's door is opened. This occurs irrespective of the position of the S ...

    Using KEYLESS-GO to start the engine
    WARNING As long as the SmartKey is in your vehicle, the vehicle can be started. Therefore, never leave children unattended in the vehicle, as they could otherwise accidentally start the engin ...