Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Breaking-in notes
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    Radiator
    Vehicles with a diesel engine: do not cover the radiator, for example with a winter front or bug cover. Otherwise, the readings of the on-board-diagnostic system may be inaccurate. Some of the ...

    Belt warning for the driver and front passenger
    Regardless of whether the driver and front passenger have fastened their seat belts already, the seat belt warning lamp lights up for 6 seconds after every engine start. It then goes out if t ...