Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    The windshield wipers are obstructed
    Leaves or snow, for example, may be obstructing the windshield wiper movement. The wiper motor has been deactivated. - For safety reasons, you should remove the SmartKey from the ignition lock. ...

    Important safety notes
    WARNING Only use carriers when the basic carrier bars have been completely mounted. The left and right roof rails are only stabilized by means of the basic carrier bars mounted. Follow the ma ...

    Fuse box in the cargo compartment
    •► Open the tailgate. •► To open: pull handle 1. •► Open the cover downwards. •► Fold trim 2 forwards. ...