Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences ...

    High-beam headlamps
    ► Switch off the lights. ► Open the hood. ► Turn housing cover 1 counter-clockwise and pull it out. ► Turn bulb holder 2 counter-clockwise and pull it out. ► ...

    Problems with the rear window defroster
    The rear window defroster has deactivated itself prematurely or cannot be activated. - Switch off any consumers that are not required, e.g. reading lamps or interior lighting. When the battery ...