Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Defrosting the windshield
    You can use this function to defrost the windshield or to defrost the inside of the windshield and the side windows. You should only select the defrosting function until the windshield is clear ...

    Charging the battery
    WARNING Never charge a battery still installed in the vehicle unless a battery charger unit approved by Mercedes-Benz is being used. Gases may escape during charging and cause explosions th ...

    Maximum load rating
    WARNING Do not overload the tires by exceeding the specified load limit as indicated on the Tire and Loading Information placard on the driver's door B-pillar. Overloading the tires can o ...