Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Removing the ball coupling
    Observe the manufacturer's installation instructions. Press the protective cap into the ball coupling recess. Make sure that the protective cap is firmly in place. ...

    Checking the coolant level
    Only check the coolant level when the vehicle is on a level surface and the engine has cooled down. Turn the SmartKey to position 2 () in the ignition lock. On vehicles with KEYLESS-GO, press ...

    Instruction labels for tires and loads
    WARNING Do not overload the tires by exceeding the specified load limit as indicated on the Tire and Loading Information placard on the driver's door B-pillar. Overloading the tires can ...