Service for recovering a stolen vehicle

If your vehicle has been stolen:

•► Notify the police.

The police will issue a numbered incident report.

•► This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.

The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Problems with your vehicle
    If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to ...

    Defrosting the windows
    Windows fogged up on the inside •► Activate the cooling with air dehumidification function . •► Activate automatic mode . •► If the windows continue to fog up, activate the de ...

    Uploading/downloading data
    With this function, you can transfer COMAND data from one system (vehicle) to another system (vehicle). You can use either a USB stick or an SD card as temporary storage. You can only transfer ...