Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Towing a trailer
    There are numerous legal requirements concerning the towing of a trailer, e.g. speed restrictions. Make sure that your vehicle/ trailer combination complies with the local requirements not onl ...

    Enlarging the cargo compartment
    Important safety notes WARNING   When expanding the cargo volume, always fully fold the corresponding seats and, if so equipped, always use the cargo net when transporting cargo. Unle ...

    Displaying program information
    Select Audio in the main function bar by sliding and turning the COMAND controller and press to confirm. Select Audio by sliding the COMAND controller and pressing to confirm. The au ...