Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Controlling the rear-compartment climate control automatically using the front control panel
    Turn the SmartKey to position 2 in the ignition lock. Activate the rear compartment function via COMAND. Rear-compartment climate control can be controlled via the front control panel using ...

    Important safety notes
    WARNING Air bags are designed to reduce the incidence of injuries and fatalities in certain situations: - frontal impacts (driver's and frontpassenger front air bags and driver's knee bag) - ...

    Restricting the shift range
    Press the selector lever to the left towards D–. or Pull the left-hand steering wheel paddle shifter. The automatic transmission shifts down one gear and restricts the shift range to the re ...