Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Overview of transmission positions
The DIRECT SELECT lever is on the right of the
steering column.
P Park position with parking lock
R Reverse gear
N Neutral
D Drive
The DIRECT SELECT lever always returns
to its origi ...
Setting the airflow
► Turn the SmartKey to position 2 in the
ignition lock.
► To increase/reduce: press the
button.
Vehicles with Voice Control System: when the
Voice Control System is switched on, the
...
Suspension tuning
General notes
The Adaptive Damping System (ADS)
automatically controls the calibration of the
dampers and springs.
The damping is tuned individually to each wheel and depends on:
• your drivi ...