Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Entering characters in navigation mode (entering a city)
    General information Character entry is explained in the following sections using NEW YORK as an example for entering a city. If you want to use the address entry menu to enter a city, a stre ...

    Activating/deactivating airrecirculation mode
    You can deactivate the flow of fresh air if unpleasant odors are entering the vehicle from outside. The air already inside the vehicle will then be recirculated. The operation of air-recirculat ...

    Making adjustments in 5 mph (Canada: 10 km/h) increments
    •► Briefly press the cruise control lever beyond the pressure point, up 1 for a higher speed or down 2 for a lower speed. The last speed stored is increased or reduced. ...