Remote vehicle unlocking
If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four days after the ignition was last switched off.
Contact the following service
hotlines:
• USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-MERCedes(1-800-367-6372) or 1-888-990-9007
• Canada: Customer Service at 1-888-923-8367
You will be asked for your password.
Return to your vehicle at the time
agreed
upon with the Mercedes-Benz Customer
Assistance Center.
Pull the trunk lid handle for at
least 20
seconds until the indicator lamp in the SOS
button flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened via the Internet or an iPhone in the "Owners Online" section using your ID number and password.
Vehicle remote unlocking is only
possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
See also:
Blind Spot Assist
Important safety notes
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from speeds of
approximately 20 mph (30 km/h). A warning ...
Resetting values
You can reset the values of the following
functions:
• Trip odometer
• Trip computer "From start"
• Trip computer "From reset"
Press the or
button on the
steering ...
Active light function
The active light function is a system that moves the headlamps according to the
steering movements of the front wheels. In this way, relevant areas remain illuminated
while driving. This allows ...