Service for recovering a stolen vehicle

If your vehicle has been stolen:

– Notify the police.
The police will issue a numbered incident report.
– This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.
The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

If the anti-theft alarm system is active for If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    On-board diagnostics interface
    WARNING If you connect equipment to the on-board diagnostics interface, it can affect the operation of the vehicle systems. This can impair the operating safety of your vehicle while drivin ...

    Preparing the vehicle
    WARNING The wheel and tire size of the emergency spare wheel/spare wheel may differ to that of the damaged wheel. When using an emergency spare wheel/spare wheel the handling characteristics ...

    Normal occupant weight
    The number of occupants the vehicle is designed to seat, multiplied by 68 kilograms (150 lbs). ...