General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.

SmartKey and replace it if necessary. Check the battery in the SmartKey and replace it if necessary.
mechanical key. Unlock the driver's door using the mechanical key.
mechanical key. Lock the vehicle using the mechanical key.
battery contacts checked at a qualified specialist workshop. Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Problems with the side windows
    Problem: a side window cannot be closed because it is blocked by objects, e.g. leaves in the window guide. Remove the objects. Close the side window. Problem: a side window cannot be closed ...

    Windows fogged up on the inside
    - Activate the cooling with air dehumidification function. - Activate automatic mode . - If the windows continue to fog up, activate the defrosting function. You should only select this s ...

    Important safety notes
    In order for the battery to achieve the maximum possible service life, it must always be sufficiently charged. Have the battery checked regularly at a qualified specialist workshop, such as an ...