Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    System self-test
    The indicator lamp illuminates when you: turn the SmartKey to position 1 or 2 in the ignition lock on vehicles with KEYLESS-GO, press the Start/Stop button once or twice If an adult occupa ...

    DOT, Tire Identification Number (TIN)
    U.S. tire regulations prescribe that every manufacturer of new tires or retreader has to imprint a TIN in or on the sidewall of each tire produced. The TIN is a unique identification number. The ...

    Fuse box in the engine compartment
    – Open the hood. – Remove any existing moisture from the fuse box using a dry cloth. – To open: open clamps 2. – Fold cover 1 upwards in the direction of the arrow and remove it. Make s ...