Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Setting the specified minimum distance
    You can set the specified minimum distance for DISTRONIC by varying the time span between one and two seconds. This time span determines the distance that DISTRONIC should maintain from the vehicl ...

    Switching the topographical map on/ off
    The topographical map uses different colors to depict elevation. The color key generally reflects the topography's dominant vegetation or the ground's perceived color when seen from the air, f ...

    Cleaning the trailer tow hitch
    The ball coupling must be cleaned if it becomes dirty or corroded. – Remove rust on the ball of the ball coupling, e.g. with a wire brush. – Remove dirt with a clean, lint-free cloth or a brus ...