Service for recovering a stolen vehicle
If your vehicle has been stolen:
Notify the police.
The police will issue a numbered incident
report.
This number will be forwarded to
the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
If the anti-theft alarm system
is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center.
See also:
Important notes on the use of KEYLESSGO
- The KEYLESS-GO key can be used like a
conventional key.
- You can combine KEYLESS-GO functions
with those of a conventional key, e.g.
unlock with KEYLESS-GO and lock with the
& button.
...
Tailgate emergency release
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on inside of the tailgate.
- Take the mechanical key out of the
SmartKey.
To open the tailgate compl ...
Important safety notes
WARNING
The following factors increase the risk of accidents:
Excessive speed, especially in turns
Wet and slippery road surfaces
Following another vehicle too closely
The driving saf ...
