Service for recovering a stolen vehicle

If your vehicle has been stolen:

– Notify the police.
The police will issue a numbered incident report.
– This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.
The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

If the anti-theft alarm system is active for If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Transfer case
    The vehicle has permanent 4-wheel drive (4MATIC). Power is always transmitted to both axles. Performance tests may only be carried out on a 2-axle dynamometer. The brake system or transfer ca ...

    Canceling Active Parking Assist
    You can cancel Active Parking Assist at any time. – Stop the movement of the multifunction steering wheel or steer yourself. Active Parking Assist will be canceled at once. The Park Assist Can ...

    Activating/deactivating Lane Keeping Assist
    You can use the Lane Keeping Assist function to activate/deactivate Lane Keeping Assist or Active Lane Keeping Assist. Press the or button on the steering wheel to select the DriveAssist ...