Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Transfer case
    This section is only valid for vehicles with 4-wheel drive (4MATIC). Power is always transmitted to both axles. Performance tests may only be carried out on a 2-axle dynamometer. The brake ...

    Kilopascal (kPa)
    Metric unit for tire pressure. 6.9 kPa is the equivalent of 1 psi. Another unit for tire pressure is bar. There are 100 kilopascals (kPa) to 1 bar. ...

    Important information
    The cooling with air dehumidification function is only available when the engine is running. The air inside the vehicle is cooled and dehumidified according to the temperature selected. WARN ...