Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Setting climate control to automatic
    WARNING If you switch off the cooling function, the vehicle will not be cooled when weather conditions are warm. The windows can fog up more quickly. Window fogging may impair visibility an ...

    Storing settings
    With the memory function, you can store up to three different settings, e.g. for three different people. The following settings are stored as a single memory preset: position of the seat, backr ...

    Active Blind Spot Assist
    Important safety notes Active Blind Spot Assist uses a radar sensor system to monitor the side areas of your vehicle which are in back of the driver. A warning display in the exterior mirrors d ...