Service for recovering a stolen vehicle

If your vehicle has been stolen:

Notify the police.

The police will issue a numbered incident report.
This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.

The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

longer than 30 seconds, mbrace If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Transporting the vehicle
    The towing eyes or trailer tow hitch can be used to pull the vehicle onto a trailer or transporter if you wish to transport it. Turn the SmartKey to position 2 in the ignition lock. Shift the ...

    Adding engine oil
    WARNING If engine oil comes into contact with hot engine parts, it may ignite and you could burn yourself. Do not spill any engine oil on hot engine parts. Environmental note When adding oil ...

    Driving tips
    - Maintain a greater distance from the vehicle in front than when driving without a trailer. - Avoid braking abruptly. If possible, brake gently at first to allow the trailer to run on. Then, ...