Service for recovering a stolen vehicle

If your vehicle has been stolen:

Notify the police.

The police will issue a numbered incident report.
This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.

The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

longer than 30 seconds, mbrace If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Information about electronic data acquisition in the vehicle
    (Including notice pursuant to California Code § 9951) Your vehicle records electronic data. If your vehicle is equipped with mbrace1, data is transmitted in the event of an accident. This info ...

    Problems with the seat ventilation
    The seat ventilation has switched off prematurely or cannot be switched on. The vehicle's electrical system voltage is too low because too many electrical consumers are switched on. •► ...

    Genuine Mercedes-Benz parts
    All Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide for quick an ...