Service for recovering a stolen vehicle

If your vehicle has been stolen:

Notify the police.

The police will issue a numbered incident report.
This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.

The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

longer than 30 seconds, mbrace If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Side impact air bags
    WARNING The pressure sensors for side impact air bag control are located in the doors. Do not modify any components of the doors or door trim panels including, for example, the addition of ...

    Engine
    Problem Possible causes/consequences and Solutions The yellow Check Engine warning lamp lights up while the engine is running. There may be a malfunction, fo ...

    Call priority
    When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...