Roadside Assistance button
► Open the stowage compartment under the armrest.
► Press and hold Roadside Assistance button 1 for more than two seconds.
This initiates a call to the Mercedes-Benz Customer Assistance Center. The indicator lamp in Roadside Assistance button 1 flashes while the call is active. The Connecting Call message appears in the multifunction display. The audio output is muted.
If a connection can be established, the Call Connected message appears in the multifunction display.
If a cellular phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Mercedes-Benz Customer Assistance Center, for example:
• current location of the vehicle
• vehicle identification number
The COMAND display shows that an mbrace call is active. During the call, you can change to the navigation menu by pressing the NAV button on COMAND, for example.
Voice output is not available.
A voice connection is established between the Mercedes-Benz Customer Assistance Center and the vehicle occupants.
► Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance Center either sends a qualified Mercedes- Benz technician or organizes for your vehicle to be transported to the nearest authorized Mercedes-Benz Center. You may be charged for services such as repair work and/or towing. Further details are available in your mbrace manual.
The mbrace system failed to initiate a Roadside Assistance call if:
• the indicator lamp in Roadside
Assistance button 1 is flashing
continuously.
• no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding mobile phone network is not available.
The Call Failed message appears in the multifunction display.
► To end a call: press the
button on the
multifunction steering wheel.
or
► Press the corresponding button for ending
a phone call on COMAND
See also:
Requirements for a Bluetooth® connection
You can connect mobile phones and
notebooks to COMAND.
To do so, the following conditions need to be
met:
• Bluetooth®-capable devices, e.g. mobile
phones, must comply with a certain profile ...
Trailer power supply
The trailer socket of your vehicle is equipped
at the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
You can connect accessories wit ...
Hiding a service message
– Press the
or button on the
steering wheel. ...