Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    DIRECT SELECT lever
    Overview of transmission positions The DIRECT SELECT lever is on the right of the steering column. P Park position with parking lock R Reverse gear N Neutral D Drive The DIRECT SELECT lever ...

    Fuse box in the rear
    The fuse box is behind the armrest in the rear. To open: fold down the armrest. Pull handle 1 on the trim behind the rear seat armrest up in the direction of the arrow. Fold down trim 2. ...

    System self-test
    After you have switched on the ignition, the system carries out a self-diagnosis. WARNING A malfunction in the system has been detected if one of the following conditions occurs: • the in ...