Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Please bear the following in mind
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with mai ...
Off-road drive program
The off-road drive program is available
only in vehicles without the Off-Road Pro
engineering package.
The off-road drive program assists you in
driving off-road. The engine’s performance
char ...
Problems with the occupant classification system
Problem
The indicator lamp illuminates and
remains illuminated. The person on the front-passenger seat:
has the weight of a typical adult
has been determined by the system not to be a child. ...
