Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Warning displays
    The warning displays show the distance between the sensors and the obstacle. The warning display for the front area is in the instrument cluster. The warning display for the rear area is locat ...

    Releasing seat belts
    Press release button 4 and guide belt tongue 2 back towards belt sash guide 1. Make sure that the seat belt is fully rolled up. Otherwise, the seat belt or belt tongue will be trapped in ...

    Under the Hood
    The CLS500 gets a 302-hp, 5.0-liter V-8 that works with a seven-speed-automatic transmission. The CLS55 AMG has a 469-hp, supercharged 5.5-liter V-8 that's connected to a five-speed-automatic tran ...