Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Tires
    Display messages Possible causes/consequences and Solutions USA only: The yellow tire pressure monitor warning lamp (pressure loss/ malfunction) is lit. Risk of accid ...

    Fogged up or dirty windshield
    If the windshield in front of the camera is fogged up or dirty on the inside or outside, the Night View Assist Plus display is affected. WARNING Please do not forget that your primary respons ...

    Inserting the mounting elements intothe loading rail
    You can slide mounting element 2 in loading rail 1 to various detents and secure it. These detents are marked and positioned at 5-cm intervals along loading rail 1. You can turn mounting eleme ...