Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Capacities
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    Important safety notes
    WARNING Ensure that the trunk lid/tailgate is closed when the engine is running and the vehicle is in motion. Among other dangers, deadly carbon monoxide (CO) may enter the vehicle interi ...

    Parking the vehicle for a long period
    If you leave the vehicle parked for longer than four weeks, the battery may be damaged by exhaustive discharge. Connect a trickle charger. You can obtain information about trickle chargers ...