Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Using the phone book and address book
    The COMAND phone book is an extract of those entries from the address book which contain at least one telephone number. The address book organizes and stores entries that are entered from diffe ...

    Windshield/headlamp cleaning system
    WARNING Washer solvent/antifreeze is highly flammable. Do not spill washer solvent/antifreeze on hot engine parts, because it may ignite and burn. You could be seriously burned. Use MB Sum ...

    Switching on/off
    The three red indicator lamps in the button indicate the heating level you have selected. If the battery voltage is too low, the seat heating may switch off. The system automatically switches ...