Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Opening the tailgate from inside the vehicle (Wagon with a folding bench seat)
    Inside of tailgate •► To unlock the tailgate: slide locking catch 2 to the right.•► To open: pull the top of handle 1.•► Swing the tailgate upwards.•► To lock the tailgate ...

    Sets the specified minimum distance
    You can set the specified minimum distance for DISTRONIC PLUS by varying the time span between one and two seconds. With this function, you can set the minimum distance that DISTRONIC PLUS kee ...

    Important safety notes
    Service products include the following: fuels (e.g. gasoline, diesel) lubricants (e.g. engine oil, transmission oil) coolant brake fluid windshield washer fluid Vehicle components and t ...