Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Sports tuning
    The firmer setting of the suspension tuning in sports mode ensures even better contact with the road. Select this mode when employing a sporty driving style, e.g. on winding country roads. Yo ...

    Safety notes
    WARNING Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, ...

    Seating & Cargo
    The GL550's front seats have a litany of power adjustments, including adjustable stiffness for the side bolsters. Even with the bolsters and lumbar support dialed all the way back, the seats are t ...