Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    On-board diagnostic interface
    WARNING If you connect equipment to the on-board diagnostics interface, it can affect the operation of the vehicle systems. This can impair the operating safety of your vehicle while driving ...

    Emergency Tensioning Devices, belt force limiters
    The front seat belts and the outer seat belts in the rear are equipped with ETDs and seat belt force limiters. The ETDs on the driver's and front-passenger seat consist of pyrotechnic belt buck ...

    Deleting all music files
    This function deletes all music files from the MUSIC REGISTER. The deletion procedure may take several minutes. In order to prevent malfunctions, do not use COMAND during this period. Select ...