Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Power washers
    WARNING Do not use power washers with circular-jet nozzles (dirt grinders) to clean your vehicle, in particular the tires. You could otherwise damage the tires and cause an accident. Alw ...

    Vehicle identification plate with vehicle identification number (VIN) and paint code number
    Open the driver's door. You will see vehicle identification plate 1. Example: vehicle identification plate (USA only) 2 Paint code 3 VIN Example: vehicle identification plate (Canad ...

    Programming the integrated garage door opener on the rear-view mirror
    Programming WARNING Only press the transmitter button on the integrated garage door opener if there are no persons or objects present within the sweep of the garage door. People could otherw ...