Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Activating/deactivating Blind Spot Assist
    You can use the Blind Spot Assist function to activate or deactivate Blind Spot Assist or Active Blind Spot Assist. Press or on the steering wheel to select the DriveAssist menu. Press ...

    Starting the engine
    Important safety notes WARNING   Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and poss ...

    Lights
    Display messages about LEDs: This display message will only appear if all LEDs have failed. Display messages Possible causes/consequences and Solutions The left or right ...