Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Limiting the opening angle of thetailgate
    Important safety notes You can limit the opening angle of the tailgate in the top half of its opening range. This could be useful, for example, if there is insufficient space above the tailgate. ...

    Setting a speed
    WARNING Keep in mind that it may take a brief moment until the vehicle has made the necessary adjustments. Increase or decrease the set vehicle speed to a value that the prevailing road con ...

    Coupling up a trailer
    WARNING   While you are coupling or decoupling a trailer, make sure nobody locks or unlocks the vehicle and/or opens or closes doors or the tailgate. The vehicle's level could change an ...