Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Fuel filler flap emergency release
    WARNING   Avoid contact with the vehicle walls as they may contain sharp edges. Otherwise, you could injure yourself while releasing the fuel filler flap. The emergency release is locat ...

    Using KEYLESS-GO
    The KEYLESS-GO key must be outside the vehicle. All the doors must be closed. - Touch recessed sensor surface 1 on the door handle until the side windows and the sliding sunroof or the pano ...

    Tire pressure of at least 180 kPa (1.8 bar/26 psi) is not reached
    If, after five minutes, a pressure of 180 kPa (1.8 bar/26 psi) has not been achieved: – Switch off the tire inflation compressor. – Unscrew the filler hose from the valve of the faulty tire. – ...