Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Automatic locking feature
    The vehicle locks automatically when the ignition is switched on and the wheels of the vehicle are turning at a speed of more than 9 mph (15 km/h). You could therefore be locked out when: • th ...

    Vehicle tool kit
    The vehicle tool kit can be found in the stowage well under the trunk floor.   Lift the trunk floor up. 1 Vehicle tool kit tray 2 Stowage well 3 Spare wheel/"Minispare" emergenc ...

    Setting a speed
    WARNING   Keep in mind that it may take a brief moment until the vehicle has made the necessary adjustments. Increase or decrease the set vehicle speed to a value that the prevailing ro ...