Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Rear-view mirror
    Rear-view mirror (manual anti-glare) - anti-glare mode: flick anti-glare switch 1 forwards or back. ...

    Service for recovering a stolen vehicle
    If your vehicle has been stolen: Notify the police. The police will issue a numbered incident report. This number will be forwarded to the Mercedes-Benz Customer Assistance Center together wi ...

    Notes on care
    Regular care of your vehicle is a condition for retaining the quality in the long term. Use care products and cleaning agents recommended and approved by Mercedes- Benz. WARNING Many cleani ...