Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Rear-compartment screens
    1 Socket for corded headphones 2 V jack for video signal 3 L jack for audio signal, left 4 R jack for audio signal, right 5 Rear compartment screen You can connect an additional set o ...

    Power, Eventually
    Weighing more than 4,600 pounds, our all-wheel-drive test car was heavier than many large crossovers. But its engine — a 5.5-liter V-8 good for 382 horsepower and an impressive 391 pounds-feet of ...

    Trailer towing
    - Drive in the middle of the engine speed range on uphill gradients. - Depending on the uphill or downhill gradient, shift down into shift range 3 or 2, even if cruise control or DISTRONIC PL ...