Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Setting the footwell temperature
    The footwell temperature can be set via COMAND. ...

    Real-time traffic reports on the map
    COMAND can show certain traffic incidents on the map. The incidents are shown on the map at a scale from 1/16 mi to 20 mi. Set the map scale. 12 Icon display for the section of route affected ...

    Important safety notes
    Service products include the following: • fuels (e.g. gasoline, diesel) • lubricants (e.g. engine oil, transmission oil) • coolant • brake fluid • windshield washer fluid Vehicle components and ...