Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Towing a vehicle with both axles on the ground
    When having your vehicle towed, observe the important safety notes WARNING The power assistance for the steering and the brake force booster do not work when the engine is not running. You ...

    Lowering the vehicle
    Turn the crank of the jack counterclockwise until the vehicle is once again standing firmly on the ground. Place the jack to one side. Tighten the wheel bolts evenly in a crosswise patt ...

    Releasing seat belts
    Press release button 4 and guide belt tongue 2 back towards belt sash guide 1. Make sure that the seat belt is fully rolled up. Otherwise, the seat belt or belt tongue will be trapped in ...