Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Stowage compartments in the rear
    Stowage compartment in the rear ! Do not sit or lean your bodyweight on the armrests when they are folded out as you could damage them. ! Close the cover of the stowage compartment before fold ...

    Outside temperature display
    The outside temperature display is in the multifunction display. WARNING   The outside temperature indicator is not designed to serve as an ice-warning device and is therefore unsuitabl ...

    Unlocking the trunk (mechanical key)
    The trunk lid swings upwards when opened. Therefore, make sure that there is sufficient clearance above the trunk lid. If the trunk cannot be unlocked with the SmartKey or KEYLESS-GO, use the ...