Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Resetting the side windows
    You must reset each side window if a side window can no longer be closed fully. Close all the doors. Turn the SmartKey to position 1 or 2 in the ignition lock. Pull the corresponding switch on ...

    Driving with summer tires
    Observe the notes in the "Winter operation" section. ...

    Calling up a stored parking position setting
    Turn the SmartKey to position 2 in the ignition lock. Adjust the exterior mirror on the frontpassenger side with the corresponding button. Engage reverse gear. The exterior mirror on t ...