Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Exterior
    This distinctive SUV's strictly utilitarian appearance is somewhat softened by body-colored bumpers and rocker panels, plus a stainless steel spare-tire cover. New 18-inch twin five-spoke wheels ...

    Transferring data to another system (vehicle)
    Insert/connect the storage medium (SD card or USB stick) with the saved data into/ to the relevant interface. Select Vehicle in the main function bar by turning the COMAND controller and p ...

    Function buttons
    The COMAND function buttons allow you to select a main function directly. 1 Function button for roller sunblind 2 Function button for radio and CD/DVD or SD card 3 Back button 4 Lumbar s ...