Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Redialing
    The on-board computer saves the last names or numbers dialed in the redial memory. ► Press the button on the steering wheel to select the Telephone menu. ► Press the button to swi ...

    Menu overview
    The number of menus shown depends on the optional equipment in the vehicle. 1. Trip menu 2. Navi menu (navigation instructions) 3. Audio menu 4. Tel menu (telephone) 5. DriveAssist. ...

    Hill start assist
    Hill start assist helps you when pulling away forwards or in reverse on an uphill gradient. It holds the vehicle for a short time after you have removed your foot from the brake pedal. This give ...