Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    RACETIMER
    Displaying and starting RACETIMER WARNING The RACETIMER feature is only for use on roads and in conditions where high speed driving is permitted. Racing on public roads is prohibited under a ...

    Unlocking the trunk (mechanical key)
    The trunk lid swings upwards when opened. Therefore, make sure that there is sufficient clearance above the trunk lid. If the trunk cannot be unlocked with the SmartKey or KEYLESS-GO, use the ...

    Safety
    Standard features include antilock brakes, side-impact airbags for the front seats, side curtain airbags, an electronic stability system and active front head restraints. ...