Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Setting the air distribution
    Front control unit: Directs air through the center vents. Directs the airflow through the footwell air vents Directs the airflow through the center and footwell vents. Directs the airflo ...

    Deactivating DISTRONIC PLUS
    Deactivating DISTRONIC PLUS There are several ways to deactivate DISTRONIC PLUS: Briefly press the cruise control lever forwards 1. or Brake, unless the vehicle is stationary. When you de ...

    Moving the map
    Showing the crosshair To hide the menu: slide the COMAND controller and, when the Full screen menu item is shown, press . To move the map: slide , or the COMAND controller. A crosshai ...