Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Kickdown
    Kickdown is not possible in manual drive program M. ...

    Cleaning the steering wheel and gear or selector lever
    •► Thoroughly wipe with a damp cloth or use leather care agents that have been recommended and approved by Mercedes- Benz. ...

    Styling
    Like the ML350, the silver ML550 I tested had a big, bold grille with a large three-pointed star in it. This predominant feature lets everyone on the road know some money was spent on this SUV. I' ...