Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Resetting
    Reset the sliding sunroof if it does not move smoothly. Turn the SmartKey to position 2 in the ignition lock. Raise the sliding sunroof fully at the rear. Keep the switch pressed for ...

    Search & Send
    "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions. ...

    Flat tire
    The "Breakdown assistance" section contains information and notes on how to deal with a flat tire. It also provides instructions on changing a wheel or mounting the spare wheel/emerg ...