Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Adjusting the lumbar support
You can adjust the contour of the front seats
so as to provide optimum support for your
back.
Move adjustment lever 1 in the
direction
of the arrow until the desired backrest
contour is ...
Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
•► Remove the objects.•► Close the side window.
Problem: a side window canno ...
Extending/retracting the rear window
blind
Make sure that the rear window blind can
move freely. Otherwise, the blind or other
objects could be damaged.
The rear window blind is deactivated at
temperatures below -20 °C.
To extend/ ...