Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Opening and closing the hinged sidewindows
    The hinged side windows are operated electrically from the from the driver's seat. WARNING   Make sure that nobody can become trapped as you close the hinged side windows. If there is a ...

    Shifting to transmission position D
    •► When the vehicle is stationary, depress the brake pedal.•► Push the DIRECT SELECT lever down past the first point of resistance. ...

    Socket in the front-compartment center console
    To open: slide cover 1 forwards until it engages. Lift up the cover of socket 2. To close: press cover 1 briefly at the front. The cover moves back. ...