Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Defrosting the windows
    Windows fogged up on the inside •► Activate the cooling with air dehumidification function . •► Activate automatic mode . •► If the windows continue to fog up, activate the de ...

    Important safety notes
    WARNING The DISTRONIC PLUS requires familiarity with its operational characteristics. We strongly recommend that you review the following information carefully before operating the system. ...

    Cruise control lever
    1. To store the current speed or a higher speed 2. To store the current speed or a lower speed 3. To deactivate DISTRONIC PLUS 4. To store the current speed or to call up the last ...