Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Total load limit
    Rated cargo and luggage load plus 68 kilograms (150 lbs) times the vehicle's designated seating capacity. ...

    Important safety notes
    WARNING In order to avoid possible loss of vehicle control, all seat, head restraint, steering wheel and rear view mirror adjustments, as well as fastening of seat belts, must be done befor ...

    Switching on the manual drive program
    The manual drive program is only available for AMG vehicles. Manual drive program M is different from drive program S with regard to spontaneity, responsiveness and smoothness of gear changes ...