Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Emergency Tensioning Devices, beltforce limiters
    The seat belts for the front seats are equipped with ETDs/belt buckle tensioners and seat belt force limiters. The outer seat belts in the second row of seats are equipped with ETDs and seat belt f ...

    Important safety notes
    The use of seat belts and infant and child restraint systems is required by law in all 50 states, the District of Columbia, the U.S. territories and all Canadian provinces. Even where this is no ...

    General notes
    WARNING If the vehicle becomes trapped in snow, ensure that snow is kept away from the exhaust pipe and from around the vehicle as long as the engine is running. Otherwise, poisonous carbon ...