Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Adjusting the climate mode settings
(AIR FLOW)
This function is only available with 3-zone
automatic climate control.
The climate mode settings are especially
effective at high temperatures.
You can select the following climate mode
settin ...
Cleaning the seat covers
Do not use microfiber cloths to clean genuine leather, artificial leather or
Alcantara® covers. If used often, these can damage the cover.
Observe the following when cleaning:
clean genui ...
Problems with the side windows
Problem: a side window cannot be closed because it is blocked by objects, e.g.
leaves in the window guide.
Remove the objects.
Close the side window.
Problem: a side window cannot be closed ...