Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Important safety notes
We recommend that all infants and children
be properly secured in an infant or child
restraint system at all times while the vehicle
is in motion.
The use of seat belts and infant and child
r ...
Emergency braking
The vehicle can also be braked during an
emergency using the electric parking brake.
While driving, push handle 1 of the electric
parking brake.
The vehicle is braked as long as you keep
the ...
Storing the ball coupling
WARNING
Do not carry the ball coupling in the vehicle
interior if it is not secured.
Otherwise, you and others could be injured by
the ball coupling being thrown around if you:
- brake sharply ...
