Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    4MATIC (permanent four-wheel drive)
    4MATIC ensures that all four wheels are permanently driven. Together with ESP®, it improves the traction of your vehicle whenever a drive wheel spins due to insufficient grip. WARNING If a ...

    Notes on using climate control
    Below, you can find a number of notes and recommendations to help you use climate control optimally. • Activate climate control using the rocker switch. The indicator lamp in the rocker sw ...

    Cruise control lever
    1 To switch on or to increase the speed 2 To switch on or to reduce the speed 3 To deactivate cruise control 4 To switch on with the current speed or with the last stored speed When you ...