Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

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    The second-generation Mercedes CLS can be optionally fitted with an automatic climate control system which not only allows individual temperatures to be set for three zones - for the driver, the f ...

    Changing the settings of the locking system
    You can change the setting of the locking system in such a way that only the driver's door and the fuel filler flap are unlocked. This is useful if you frequently travel on your own. To change ...

    Pause function
    This function is only available in audio DVD mode. To pause playback: select using the buttons on the remote control and press the button to confirm. The display changes to . To con ...