Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cup holder in the front-compartment center console
    You can remove the cup holder's rubber mat for cleaning. Clean with clear, lukewarm water only. 1 Cup holders 2 Cover – To open: slide cover 2 fully forwards. ...

    Setting and storing the parking position
    You can position the front-passenger side exterior mirror in such a way that you can see the rear wheel on that side as soon as you engage reverse gear. You can store this position. Make s ...

    Fuel requirements
    Gasoline engines Use only premium-grade unleaded gasoline. The octane number should be at least 91. Details can be found on the gas pump. The octane number is the average value of the Research ...