Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
► Turn the SmartKey to position 2 in the
ignition lock.
...
Vanity mirror in the sun visor
Mirror light 1 only functions if the sun visor
is clipped into retainer 2 and mirror cover
5 has been folded up. ...
Everything considered: integral Mercedes-Benz safety concept
The comprehensive Mercedes approach to integral safety also applies in the
new R-Class. This trailblazing safety philosophy goes well beyond compliance
with standardised crash test regulations. It ...