Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Extending and retracting the cargo compartment cover
    – To extend: pull the cargo compartment cover back by grab handle 1 and clip it into retainers 2 on the left and right. – To retract: unhook the cargo compartment cover from retainers 2 on ...

    Daytime running lamps
    Daytime running lamps in Canada The daytime running lamps function is required by law in Canada. It cannot therefore be deactivated. Turn the light switch to or . With the engine running: de ...

    Adjusting the angle of the head restraints
    WARNING   Vehicles with Rear Seat Entertainment System: When adjusting the head restraint, make sure your fingers do not become caught between the head restraint cushion and the monitor ...