Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Basic settings
    Picture settings Adjusting the brightness, contrast or color Press the COMAND controller to show the menu. Select Video by sliding and turning the COMAND controller and press to c ...

    Pulling away with a trailer
    To ensure that you do not roll backwards when pulling away on an uphill slope, engage the electric parking brake. - Press and hold handle 1. The electric parking brake continues to brake and ...

    Automatic headlamp mode
    - To switch on automatic headlamp mode: turn the light switch to or . SmartKey in position 1 in the ignition lock: the parking lamps are switched on or off automatically depending on the brig ...