Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Notes for 4MATIC vehicles
Vehicles with 4MATIC must not be
towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front ...
SmartKey
You have put the wrong SmartKey in the ignition lock.
Use the correct SmartKey.
The SmartKey is in the ignition lock.
Remove the SmartKey.
The SmartKey nee ...
Switching Adaptive Highbeam Assist
on/off
Press the or
button on the
steering wheel to select the Settings
menu.
Press the or
button to select
Adapt. High-beam Asst..
Press the button to confirm.
To activate/deactivate: p ...