Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Door control panel
    Opens the door Unlocks/locks the vehicle Adjusts the seat electrically Stores settings for the seat, exterior mirrors and steering wheel Selects the left exterior mirror Folds th ...

    Importing contacts automatically
    If a mobile phone is connected to COMAND via the Bluetooth® interface, the contacts (phone book entries) of the mobile phone are automatically imported into COMAND's phone book. Depending on ...

    Adjusting the climate mode settings (AIR FLOW)
    This function is only available with automatic climate control. The climate control settings are especially effective at high temperatures. You can select the following climate control setting ...