Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cargo tie-down rings
    Observe the following notes on securing loads: secure the load using the cargo tie down rings. do not use elastic straps or nets to secure a load, as these are only intended as an anti-slip p ...

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differen ...

    Driving tips
    Maintain a greater distance from the vehicle in front than when driving without a trailer. Avoid braking abruptly. If possible, brake gently at first to allow the trailer to run on. Then, i ...