Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Redialing
    The on-board computer saves the last names or numbers dialed in the redial memory. ► Press the button on the steering wheel to select the Telephone menu. ► Press the button to swi ...

    Flexible fuel vehicles
    Important safety notes Flexible fuel vehicles can be recognized by the sticker on the inside of the filler flap. Flexible fuel vehicles can be operated with premium-grade unleaded gasoline and ...

    Setting and storing the parking position
    You can position the front-passenger side exterior mirror in such a way that you can see the rear wheel on that side as soon as you engage reverse gear. You can store this position. Make s ...