Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Operation
    Depending on the date of manufacture of your vehicle, the or symbol for the automatic headlamp mode/daytime running lamps is located on the light switch. Illustration: light switch with th ...

    Lights
    Switching the daytime running lamps on/off This function is not available in Canada. If you have activated the Day Lights function and the light switch is in the or position, the daytime runn ...

    Problems with the sliding sunroof
    Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding panel. In the following section, the term "sliding sunroof" refers to both types of sli ...