Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Opening the hood
WARNING
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/ ...
Problems with the transmission
Problem
Possible causes/consequences and
Solutions
The transmission has problems shifting gear.
The transmission is losing oil.
- Have the transmission checked at a qualif ...
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, L ...