Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Charging the battery
    WARNING Never charge a battery still installed in the vehicle unless a battery charger unit approved by Mercedes-Benz is being used. Gases may escape during charging and cause explosions ...

    Roadside Assistance
    The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 3 ...

    Checking tire pressure electronically
    ► Make sure that the SmartKey is in position 2 in the ignition lock. ► Press and hold the button on the multifunction steering wheel until the standard display appears in the mu ...