Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Position of the steering wheel when the EASY-ENTRY/EXIT feature is active
    The steering wheel swings upwards when you: remove the SmartKey from the ignition lock open the driver's door and KEYLESS-GO is in position 1 open the driver's door and the SmartKey is ...

    Important safety notes
    The fuses in your vehicle serve to close down faulty circuits. If a fuse blows, all the components on the circuit and their functions stop operating. WARNING Only use fuses approved by Merce ...

    Safety
    Standard features include antilock brakes, an electronic stability system, front and rear side-impact airbags, side curtain airbags and Pre-Safe. By monitoring the braking, steering and stability ...