Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Selecting a station
    Selecting a station using the station search function Turn or slide the COMAND controller while the display/selection window in the radio display is active. Station search scans up or down ...

    Activating/deactivating
    The evaporator is ventilated when the airconditioning system is operated. The blower is activated automatically approximately one hour after the vehicle has been locked. The blower operates on ...

    4MATIC (permanent four-wheel drive)
    4MATIC ensures that all four wheels are permanently driven. Together with ESP®, it improves the traction of your vehicle whenever a drive wheel spins due to insufficient grip. WARNING If ...