Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Transmission positions
    Park position Do not shift the transmission into position P unless the vehicle is stationary. The parking lock should not be used as a brake when parking. In addition to engaging the parki ...

    Setting the air distribution
    Air distribution settings Directs air through the center and side air vents Directs the airflow through the footwell air vents Directs air through the center, side and footwell vents Dir ...

    Setting the airflow
    Dual-zone automatic climate control •► Turn the SmartKey to position 2 in the ignition lock. •► To increase/reduce: press button 11 up or down 3-zone automatic climate control • ...