Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Calling up a stored parking position setting
    Turn the SmartKey to position 2 in the ignition lock. Adjust the exterior mirror on the frontpassenger side with the corresponding button (). Engage reverse gear. The exterior mirror on the ...

    Parking the vehicle for a long period
    If you leave the vehicle parked for longer than four weeks, the battery may be damaged by exhaustive discharge. - Connect a trickle charger. You can obtain information about trickle charg ...

    Driver's knee bag
    Driver's knee bag 1 provides additional protection for the driver against: • knee injuries • thigh injuries • lower leg injuries Driver's knee bag 1 deploys below the steering wheel. During ...