Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Securing the vehicle to prevent it from rolling away
    WARNING Only jack up the vehicle on level ground or on slight inclines/declines. The vehicle could otherwise fall off the jack and injure you or others. If your vehicle is equipped with a whe ...

    Engine number
    1 Emission control information plate, including the certification of both federal and Californian emissions standards 2 Engine number (stamped into the crankcase) 3 VIN (on the lower edg ...

    Premium-grade unleaded gasoline
    To ensure the longevity and full performance of the engine, only premiumgrade unleaded gasoline may be used. If there is no premium-grade unleaded gasoline available and regular-grade unle ...