Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Folding the cargo compartment floor up
    ► Press release handle 2 in the direction of the arrow. ► Lift cargo compartment floor 1 up by release handle 2. ► Fold out hook 3 on the underside of the cargo compartmen ...

    Setting the time/date format
    Select Vehicle in the main function bar by turning the COMAND controller and press to confirm. Select System by turning the COMAND controller and press to confirm. Select Time b ...

    Opening the call list and selecting an entry
    To call up the telephone menu: press the function button. Select Call lists in the telephone basic menu by sliding and turning the COMAND controller and press to confirm. A menu appea ...