Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Road-simulation test rig: an ordeal for the chassis
    The road-simulation test rigs are just as punishing as the body testing facility. Applying identical load spectra over the same distance, the test engineers torture the M-Class chassis in all of i ...

    Interior
    Leather upholstery is complemented by burl walnut or maple wood trim. Standard equipment includes automatic climate control, power windows and locks, DVD navigation, power front seats with three-p ...

    Problems with the seat heating
    If one or all of the indicator lamps in the seat heating button are flashing, the seat heating has switched off automatically. The vehicle's electrical system voltage is too low because too many e ...