Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

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    General notes
    Read this section carefully before driving your vehicle off-road. Practice by driving over more gentle off-road terrain first. Familiarize yourself with the characteristics of your vehicle and the ...

    Entering a point of interest in the vicinity of the current position
    Select Current Position and press to confirm. Continue with assigning the point of interest category. ...

    Adjusting the head restraint height electrically
    To adjust the head restraint height: slide the switch for head restraint adjustment up or down in the direction of the arrow. ...