Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Attaching the combined cargo cover and net to the rear seat backrest
    •► Fold the left and right seat backrest forwards •► Insert combined cargo cover and net 2 into the two guides 1 and push it up to the stop in the direction of the arrow. ! If yo ...

    Important safety notes
    WARNING When expanding the cargo volume, always fold the seat backrests fully forward. Unless you are transporting cargo, the seat backrests must remain properly locked in the upright positi ...

    Important safety notes
    WARNING Air bags are designed to reduce the incidence of injuries and fatalities in certain situations: - frontal impacts (driver's and frontpassenger front air bags and driver's knee bag) ...