Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Parcel nets
    WARNING   Vehicles with Occupant Classification System (OCS) Do not place objects with a combined weight of more than 4.4 lbs (2 kg) into the parcel net on the back of the front passeng ...

    Turn signal lamps/side marker lamps
    ► Switch off the lights. ► Open the hood. ► Turn bulb holder 1 (WY 5 W)/2 (3457A) counter-clockwise and pull it out. ► Remove the bulb from bulb holder 1/2. ► Inse ...

    Driving safety systems overview
    In this section, you will find information about the following driving safety systems: - ABS (Anti-lock Braking System) - BAS (Brake Assist System) - BAS PLUS (Brake Assist System Plus*) - ESP® ...