Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with PARKTRONIC
    Problem Possible causes/consequences and Solutions Only the red segments in the PARKTRONIC warning displays are lit. You also hear a warning tone for approximately two ...

    View through the camera
    The area behind the vehicle is displayed in a mirror-inverted manner, as in the rear-view mirror. WARNING The rear view camera is only an aid and the obstacle display may:  - show a ...

    Programming the integrated garage door opener on the rear-view mirror
    Programming WARNING Only press the transmitter button on the integrated garage door opener if there are no persons or objects present within the sweep of the garage door. People could othe ...