Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Guide lines in the COMAND display
    WARNING Use of rear view camera can be dangerous if you are color-blind or have impaired color vision. Only use rear view camera if you can see and distinguish all colored guidelines shown ...

    Restricting the shift range
    X Press the selector lever to the left towards D–. The automatic transmission shifts down one gear and restricts the shift range to the relevant gear. If the engine exceeds the maximum engine s ...

    Parking brake
    WARNING Engaging the parking brake while the vehicle is in motion can cause the rear wheels to lock up. You could lose control of the vehicle and cause an accident. In addition, the vehicle& ...