Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Storing the ball coupling
    WARNING Do not carry the ball coupling in the vehicle interior if it is not secured. Otherwise, you and others could be injured by the ball coupling being thrown around if you: - brake sharply ...

    Securing cargo
    Plastic hooks (Sedan) On vehicles without a through-loading feature in the rear bench seat, six plastic hooks are installed to the trunk floor. Cargo tie-down rings Observe the following note ...

    Important safety notes
    ATTENTION ASSIST helps you during long, monotonous journeys such as on freeways and interstate highways. It is active in the range between 50 mph (80 km/h) and 112 mph (180 km/h). If ATTENTIO ...