Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cleaning the seat belts
    Use clean, lukewarm water and soap solution. Do not clean the seat belts using chemical cleaning agents. Do not dry the seat belts by warming them above 176 ‡ (80 †) or placing them in dire ...

    Calling up the compass
    The compass shows which direction the vehicle is currently traveling in: N, NE, E, SE, S, SW, W or NW. To obtain a correct display in rear-view mirror 1, the compass must be calibrated and ...

    Operating the sliding sunroof
    Opening and closing You can continue to operate the sliding sunroof after switching off the engine or removing the SmartKey from the ignition lock. This function is available for up to five minu ...