Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Engine
    Display messages Possible causes/consequences and •► Solutions Check Coolant Level See Operator's Manual The coolant level is too low. •► Add coolant, observing the ...

    Adjusting the head restraint height(second and third row of seats)
    Outer seat head restraints in the second row of seats Outer seat head restraints in the third row of seats ► If the head restraint is fully lowered, it is necessary to press release ...

    Time/date
    This submenu is only available on vehicles with no navigation module. To set the time and the date for vehicles with a navigation module, see the separate operating instructions. In the Time/da ...