Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Assigning the programmable button (favorites)
    1 Programmable button You can assign the following predefined functions to the programmable button: • ECO: you can activate or deactivate the ECO start/stop function. • Massage, Driver's ...

    Cleaning the steering wheel and gear or selector lever
    Thoroughly wipe with a damp cloth or use leather care agents that have been recommended and approved by Mercedes-Benz. ...

    Activating/deactivating the automatic folding mirror function
    In the Automatic Mirror Folding menu, you can set the exterior mirrors so that they automatically fold in when the vehicle is locked. To activate/deactivate automatic mirror folding: selec ...