Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Rear window defroster
Activating/deactivating
WARNING
Any accumulation of snow and ice should be
removed from the rear window before driving.
Visibility could otherwise be impaired,
endangering you and o ...
Resetting the panorama roof with
power tilt/sliding panel and the roller
sunblinds
Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly.
- Turn the Smart ...
Important safety notes
You can limit the opening angle of the tailgate. This is possible in the top
half of its opening range, up to approximately 8 in (20 cm) before the stop.
Limiting the opening angle can be useful if ...