Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with air bag deactivation system
    WARNING   If the indicator lamp illuminates and remains illuminated when the weight of a typical adult or someone larger than a small individual has been detected on the passenger s ...

    Removing the towing eye
      Loosen the towing eye and unscrew it.   Attach cover 1 to the bumper and press until it engages.   Place the towing eye in the vehicle tool kit. ...

    Cleaning the headliner and carpets
    Roof lining: use soft brushes or dry shampoo if it is particularly dirty. Carpets: use carpet and textile cleaners that have been approved and recommended by Mercedes-Benz. ...