Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Overview
    You can use the remote control to operate the COMAND display, SPLITVIEW and either one of the rear-compartment screens. 1 To switch the screen on/off (Rear Seat Entertainment System only) 2 ...

    Driving with summer tires
    At temperatures below 45 °F (+7 °C), the elasticity of summer tires and therefore also traction and braking capability are reduced considerably — equip your vehicle with M+S tires. Using summ ...

    Important safety notes
    The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier. You can activate and deactivate the EASYENTRY/EXIT feature in the on-board computer. WARNING You must make sure no ...