Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Checklist after driving off-road
    WARNING If you notice sudden significant vibrations or unusual handling performance or if you suspect that damage has occurred to the vehicle, you should activate the hazard warning lamps, g ...

    Underinflated tires
    WARNING Follow recommended tire inflation pressures. Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect handling and fuel economy, and are more ...

    Automatic headlamp mode
    X To switch on automatic headlamp mode: turn the light switch to or . SmartKey in position 1 in the ignition lock: the parking lamps are switched on or off automatically depending on the brightn ...