Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Driving downhill
Drive slowly.
Do not drive at an angle down steep inclines. Steer into the line of fall
and drive with the front wheels aligned straight. Otherwise, the vehicle could
slip sideways, tip and ...
4MATIC: high-performance all-wheel-drive system with sophisticated control
systems
The 4MATIC powertrain at the heart of the Mercedes-Benz GLK-Class is one of
the most capable all-wheel-drive systems on the market. The driving dynamics
systems ESP®, ASR and 4ETS are superbly har ...
Notes for 4MATIC vehicles
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or ...