Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Stowage compartments
    Important safety notes WARNING   To help avoid personal injury during a collision or sudden maneuver, exercise care when storing objects in the vehicle. Put luggage or cargo in the carg ...

    Interior
    Shoppers will see few differences in the CLS versus the rest of the Mercedes lineup, though I felt it was a step up from the E-Class and a step below the CL-Class, which is appropriate given all t ...

    2011 Mercedes-Benz E-Class Review
    The 2011 Mercedes-Benz E-Class is a beautiful car inside and out, but after driving the sleek-looking coupe, my admiration for it quickly stopped. Inside the E350 coupe, I couldn't get comfortable ...