Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Changing a wheel
    Flat tire The "Roadside Assistance" section contains information and notes on how to deal with a flat tire. It also provides instructions on changing a wheel or mounting the spare wheel/ ...

    Reporting malfunctions relevant to safety
    For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Moto ...

    General notes
    WARNING Vehicles with HYBRID: ensure that you read the "HYBRID" supplement. You may otherwise fail to recognize dangers. WARNING Making alterations to electronic components can ...