Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Fuse box on the right in the direction of travel
    Open the hood. Remove any existing moisture from the fuse box using a dry cloth. To open: open clamps 2. Remove cover 2 upwards. To close: check whether the rubber seal is lying corre ...

    Opening/closing automatically from inside
    WARNING Maintain sight of the area around the rear of the vehicle while operating the tailgate with the door-mounted remote tailgate switch. Monitor the opening procedure carefully to make s ...

    Slippery road surfaces
    WARNING The outside temperature indicator is not designed to serve as an ice-warning device and is therefore unsuitable for that purpose. Indicated temperatures just above the freezing poi ...