Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Checking the oil level using the onboard
computer
On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the dipstick
must be used to check the engine oil level.
Park the vehicle ...
ETS/4ETS (Electronic Traction System)
WARNING
Observe "Important safety notes".
Traction control is part of ESP®.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and acc ...
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
•► Touch recessed sensor surface 1 on the
door handle until the side windows and the
sliding sunroof or the ...