Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Standard display
    Press and hold the button on the steering wheel until the Trip menu with odometer 1 and trip odometer 2 is shown. ...

    General notes
    The Active Driving Assistance package is only available on vehicles without HYBRID. The Active Driving Assistance package consists of DISTRONIC PLUS, Active Blind Spot Assist and Active Lane K ...

    Opening and closing the side windows
    Front left Front right ear right ear left The switches for all side windows are located on the driver's door. There is also a switch on each door for the corresponding side window. ...