Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Comprehensive restraint system for the best possible occupant protection
Combined with the front and rear deformation zones, the high-strength
occupant cell forms an effective basis for occupant protection systems that
include:
adaptive, two-stage airbags for the dri ...
Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be trigg ...
Important safety notes
See the "Important safety notes" section.
If ESP® detects that the vehicle is deviating
from the direction desired by the driver, one or more wheels are braked to
stabilize the
vehic ...