Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Connection options
Overview
You will find the connection sockets in the
glove box.
Device-specific adapter cables are required
to connect external devices to the Media
Interface. These cables are included in the ...
Operating audio player or audio media
Audio data from various audio devices or
media can be played, depending on the
equipment installed in the vehicle.
Switch on COMAND and select the audio
device or audio medium.
Press the or ...
Unlocking the driver's door (mechanical key)
If the vehicle can no longer be unlocked with the SmartKey, use the mechanical
key.
If you use the mechanical key to unlock and open the driver's door, the anti-theft
alarm system will be tri ...