Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Glare from the side
    ► Fold down sun visor 1. ► Pull sun visor 1 out of retainer 3. ► Swing sun visor 1 to the side. ► Vehicles with a sliding sunroof: slide sun visor 1 horizontally as desir ...

    Vehicle operation outside the USA and Canada
    If you plan to operate your vehicle in foreign countries, please be aware that: • service facilities or replacement parts may not be readily available. • unleaded fuel for vehicles with a ca ...

    Menu overview
    The number of menus shown depends on the optional equipment in the vehicle. The Audio and Tel menus differ slightly in vehicles with an audio system and vehicles with COMAND. The examples given ...