Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    Service products include the following: fuels (e.g. gasoline, diesel) lubricants (e.g. engine oil, transmission oil) coolant brake fluid windshield washer fluid Vehicle components and t ...

    Vehicles with automatic transmission
    •► Shift the transmission to position P. Using the SmartKey •► Turn the SmartKey to position 0 in the ignition lock and remove it. The immobilizer is activated.•► Apply the p ...

    Overall evaluation
    This function is shown if you have stored at least one lap and stopped the RACETIMER. Press or on the steering wheel to select the AMG menu. Press the button repeatedly until the overa ...