Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Setting the center air vents
    1 Fixed center air vent 2 Center air vent, right 3 Center vent thumbwheel, right 4 Center vent thumbwheel, left 5 Center air vent, left To open/close: turn thumbwheels 3 and 4 up or ...

    4MATIC (permanent four-wheel drive)
    4MATIC ensures that all four wheels are permanently driven. Together with ESP® and 4ETS, it improves the traction of your vehicle whenever a drive wheel spins due to insufficient grip. WARNING&nb ...

    Proper use
    WARNING There are various warning stickers affixed to your vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sti ...