Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Control panel for 3-zone automatic climate control
    Canada only 1 Sets the temperature, left 2 Defrosts the windshield 3 Activates/deactivates the residual heat function 4 Activates/deactivates cooling with air dehumidification 5 Switches the re ...

    Adjusting the brightness, contrast or color
    Select Source in the rear-compartment screen and press the button on the remote control to confirm. Select Display Aux or Disk Drive Aux and press the button to confirm. Select Brightness ...

    Refrigerant of the air-conditioning system
    The air-conditioning system is filled with R134a refrigerant and a special PAG lubricant. Never use refrigerant R 12 (CFC) or mineral lubricants. Otherwise, you could damage the air-condit ...