Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Opening the hood
    WARNING Do not pull the release lever while the vehicle is in motion. Otherwise, the hood could be forced open by passing air flow. This could cause the hood to come loose and injure you and ...

    Deactivating/activating PARKTRONIC
    Deactivating/activating PARKTRONIC 1 Indicator lamp 2 To deactivate/activate PARKTRONIC If indicator lamp 1 lights up, PARKTRONIC is deactivated. Parking Guidance is also deactivated. PARKT ...

    The mbrace system
    The mbrace system provides different services, e.g.:  - automatic and manual emergency call  - Roadside Assistance call  - MB Info call To adjust the volume during an mbrace ...