Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    EBD (electronic brake force distribution)
    Observe the "Important safety notes" section. EBD monitors and controls the brake pressure on the rear wheels to improve driving stability while braking. WARNING If EBD has malfu ...

    Surround sound
    General information If your vehicle is equipped with the harman/ kardon® Logic 7® surround sound system, you can set the optimum surround sound for every passenger. The harman/kardon®Logic 7® ...

    Message memory
    The on-board computer saves certain display messages. You can call up the display messages in the message memory. •► Press the button on the steering wheel to select the Serv. menu. If ...