Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Important safety notes
WARNING
If you tow the vehicle, you must use a rigid
towing bar if:
• the engine is not running.
• there is a brake system
malfunction.
• there is a malfunction in the power
suppl ...
Removing the mechanical key
Push release catch 1 in the direction of the arrow and at the same time,
remove mechanical key 2 from the SmartKey.
...
Setting the footwell temperature
The footwell temperature can be set via
COMAND. ...