Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Mounting a new wheel
    WARNING Always replace wheel bolts that are damaged or rusted. Never apply oil or grease to wheel bolts. Damaged wheel hub threads should be repaired immediately. Do not continue to drive und ...

    Preparing the vehicle
    WARNING The wheel and tire size of the emergency spare wheel/spare wheel may differ to that of the damaged wheel. When using an emergency spare wheel/spare wheel the handling characteristic ...

    Transporting the vehicle
    The towing eyes or trailer tow hitch can be used to pull the vehicle onto a trailer or transporter if you wish to transport it. ► Turn the SmartKey to position 2 in the ignition lock. ...