Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with the engine
    Problem Possible causes/consequences and Solutions The engine does not start. The starter motor can be heard. - There is a malfunction in the engine electronics. - There i ...

    Problems with the transmission
    Problem Possible causes/consequences and Solutions The transmission has problems shifting gear. The transmission is losing oil. Have the transmission checked at a qu ...

    Inflating the collapsible spare wheel
    WARNING Inflate the collapsible spare wheel only after the wheel is properly attached. Inflate the collapsible spare wheel using the tire inflation compressor before lowering the vehicle. ...