Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Vehicle
    Activating/deactivating the automatic door locking feature If you select the Auto. Door Locks function, the vehicle is centrally locked above a speed of around 9 mph. For further information o ...

    General notes
    The Lane Tracking package consists of Blind Spot Assist and Lane Keeping Assist. ...

    Problems with Night View Assist Plus
    Problem Possible causes/consequences and - Solutions The picture quality of Night View Assist Plus has deteriorated. The windshield wipers are smearing the windshield. ...