Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

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    General notes
    Read this section carefully before driving your vehicle off-road. Practice by driving over more gentle off-road terrain first. Familiarize yourself with the characteristics of your vehicle and ...

    Important safety notes
    WARNING When expanding the cargo volume, always fully fold the corresponding seats and, if so equipped, always use the cargo net when transporting cargo. Unless you are transporting cargo, th ...