Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Assigning the programmable button (favorites)
1 Programmable button
You can assign the following predefined
functions to the programmable
button:
• ECO: you can activate or deactivate the ECO
start/stop function.
• Massage, Driver's ...
Overview of transmission positions
The DIRECT SELECT lever is on the right of the
steering column.
P Park position with parking lock
R Reverse gear
N Neutral
D Drive
The DIRECT SELECT lever always returns
to its origina ...
Important safety notes
Service products include the following:
fuels (e.g. gasoline, diesel)
lubricants (e.g. engine oil, transmission oil)
coolant
brake fluid
windshield washer fluid
Vehicle components and t ...
