Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Towing a vehicle with both axles on the ground
When having your vehicle towed, observe the
important safety notes.
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You ...
Flat tire
The "Breakdown assistance" section () contains information and notes
on how to deal with a flat tire. It also provides instructions on changing a wheel
or mounting the spare wheel/emerge ...
Cleaning the headliner and carpets
Roof lining: use soft brushes or dry shampoo if it is particularly dirty.
Carpets: use carpet and textile cleaners that have been approved and recommended
by Mercedes-Benz.
...