Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cleaning the display
      Before cleaning the display, make sure that it is switched off and has cooled down.   Clean the display surface using a commercially-available microfiber cloth and TFT/LCD display c ...

    Activating the rear view camera
    •► Make sure that the SmartKey is in position 2 in the ignition lock. •► Make sure that the "rear view camera" function is selected in COMAND (see the separate operating i ...

    Load index
    In addition to the load bearing index, the load index may also be imprinted on the sidewall of the tire. This specifies the load bearing capacity more precisely. ...