Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Operation with an active COMAND source
    You can transfer an audio or video mode selected in COMAND to the Rear Seat Entertainment System. If you subsequently switch modes in COMAND, the new source will not be transmitted to the Re ...

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differenc ...

    Brow of hill
    When driving up an uphill gradient, slightly reduce pressure on the accelerator immediately before reaching the brow of the hill. Use the vehicle's own impetus to drive over the top of the hill. ...