Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Refrigerant of the air-conditioning system
    The air-conditioning system is filled with R134a refrigerant and a special PAG lubricant. Never use refrigerant R 12 (CFC) or mineral lubricants. Otherwise, you could damage the air-condition ...

    115 V power socket
    WARNING The 115V AC socket operates at high voltage. Use the 115V AC socket in the vehicle with the same caution and prudence that you exercise when using power outlets at home. Keep any fl ...

    Towing a trailer
    There are numerous legal requirements concerning the towing of a trailer, e.g. speed restrictions. Make sure that your vehicle/ trailer combination complies with the local requirements not only in ...