Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Redialing
    The on-board computer saves the last names or numbers dialed in the redial memory. •► Press the button on the steering wheel to select the Tel menu. •► Press the button to switch to ...

    Attaching the roof carrier
    Open covers 1 carefully in the direction of the arrow. Fold covers 1 upwards. Only secure the roof carrier to the anchorage points under covers 1. Observe the manufacturer's installation ...

    High-quality materials and strong colour values
    The seats in the new Mercedes-Benz M-Class are designed to provide a high level of comfort on long journeys as well as excellent lateral support. All important parameters can be electrically adjus ...