Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Canceling Parking Guidance
    Press the PARKTRONIC button on the dashboard. Parking Guidance is canceled immediately and PARKTRONIC is deactivated. Parking Guidance is canceled automatically if it is no longer possible to ...

    Instrument cluster
    Selecting the unit of measurement for distance The Display Unit Speed-/Odometer: function allows you to choose whether certain displays appear in kilometers or miles. The selected unit of measu ...

    General information
    WARNING   All categories of messages contain important information which should be taken note of and, where a malfunction is indicated, addressed as soon as possible at an authorized M ...