Important safety notes
A license agreement must exist in order to activate the mbrace service. Ensure that your system is activated and ready for use, and press the MB Info call button to register. If any of the steps mentioned is not carried out, the system may not be activated.
If you have questions about the activation, contact one of the following telephone assistance services:
USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the mbrace service, a user ID and password will be sent to you by post. You can use this password to log in to the mbrace section under "Owners Online" at http:// www.mbusa.com.
The mbrace system is available if:
- it has been activated and is operational.
- the corresponding mobile phone network is available for transmitting data to the Customer Center.
- a service subscription is available.
- the starter battery is sufficiently charged.
Determining the location of the vehicle on a map is only possible if there is sufficient GPS reception and the vehicle position can be forwarded to the Customer Center.
See also:
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event
of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered
by our agents 24 hours a day, 365 d ...
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other ac ...
Problems with Night View Assist Plus
Problem
Possible causes/consequences and
Solutions
The picture quality of Night View Assist Plus has
deteriorated.
The windshield wipers are smearing the windshield.
– ...