General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.

  • Check the battery in the SmartKey and replace it if necessary ().
  • Unlock the driver's door using the mechanical key ().
  • Lock the vehicle using the mechanical key ().
  • Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Service and literature
    Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts ...

    Important safety notes
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    Removing the towing eye
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