911 emergency call

WARNING
The 911 emergency call system is a public service. Using it without due cause is a criminal offense.

The following requirements must be fulfilled for a 911 emergency call:
• the mobile phone must be switched on.
• a network must be available.
• a valid and operational SIM card must be inserted in the mobile phone.
• the mobile phone is connected to COMAND via Bluetooth®.

If you cannot make an emergency call, you must arrange rescue measures yourself.

Press the  button. Enter numbers using the number keypad.

The telephone makes the connection. Press the The telephone makes the connection. button.

The telephone makes the connection.

respond and then describe the emergency. Wait for the emergency call center to respond and then describe the emergency.

phone or if there is no service available for If no SIM card has been inserted in a GSM phone or if there is no service available for a CDMA phone, the NO SERVICE message appears in COMAND. In this case, an emergency call can only be transmitted via the mobile phone itself and not via COMAND.

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