Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Position of the steering wheel and the driver's seat when the
EASY-ENTRY/EXIT feature is active
The steering wheel tilts upwards and the
driver's seat moves backwards if you:
• remove the SmartKey from the ignition lock
• open the driver's door when the SmartKey
is in the ignition lock ...
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
► Make sure that the SmartKey is in
position
2 in the ignition lock.
► To switch on/off: ...