Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Active Blind Spot Assist
    Important safety notes Active Blind Spot Assist uses a radar sensor system to monitor the side areas of your vehicle which are in back of the driver. A warning display in the exterior mirrors d ...

    ETS/4ETS (Electronic Traction System)
    WARNING Observe "Important safety notes" Traction control is part of ESP®. Traction control brakes the drive wheels individually if they spin. This enables you to pull away and ac ...

    Fastening seat belts
    WARNING   According to accident statistics, children are safer when properly restrained on the rear seats than on the front-passenger seat. Thus, we strongly recommend that children be ...