Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Importing contacts automatically
    If a mobile phone is connected to COMAND via the Bluetooth® interface, the contacts (phone book entries) of the mobile phone are automatically imported into COMAND's phone book. Depending on ...

    Roof carrier
    Important safety notes WARNING   Only use carriers when the crossbars have been completely mounted. The left and right roof rails are only stabilized by means of the crossbars mounted. ...

    Using KEYLESS-GO to start the engine
    WARNING As long as the SmartKey is in your vehicle, the vehicle can be started. Therefore, never leave children unattended in the vehicle, as they could otherwise accidentally start the eng ...