Safety systems
Display messages | Possible causes/consequences and •► Solutions |
Currently Unavailable See Operator's Manual
Risk of accident
ABS, ESP®, BAS, PRE-SAFE®, the HOLD function and hill start
assist are temporarily unavailable.
BAS PLUS and PRE-SAFE® Brake may also have failed.
In addition, the warning lamps light up in the instrument cluster.
For example, the on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
•► Drive on carefully.
If the display message disappears, the functions mentioned above are available again.
If the display message continues to be displayed:
•► Drive on carefully.
•► Visit a qualified specialist workshop.
Inoperative See Operator's Manual
Risk of accident
ABS, ESP®, BAS, PRE-SAFE®, the HOLD function and hill start
assist are unavailable due to a malfunction.
BAS PLUS and PRE-SAFE® Brake may also have failed.
The (USA only)/ (Canada only), and warning lamps in the instrument cluster also light up.
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
ATTENTION ASSIST is deactivated.
•► Drive on carefully.
•► Visit a qualified specialist workshop immediately.
Inoperative See Operator's Manual
Risk of accident
ESP®, BAS, PRE-SAFE®, the HOLD function and hill start assist are
unavailable due to a malfunction.
BAS PLUS and PRE-SAFE® Brake may also have failed.
In addition, the warning lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the functions listed above.
•► Drive on carefully.
•► Visit a qualified specialist workshop.
Inoperative See Operator's Manual
Risk of accident
EBD (electronic brake force distribution), ABS, ESP®, BAS, PRESAFE
®, the HOLD function and hill start assist are unavailable due
to a malfunction.
BAS PLUS and PRE-SAFE® Brake may also have failed.
In addition, the warning lamps light up in the instrument cluster and a warning tone sounds.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
•► Drive on carefully.
•► Visit a qualified specialist workshop immediately.
Check Brake Pad Wear
The brake pads/linings have reached their wear limit.
•► Visit a qualified specialist workshop.
(USA only)
(Canada only)
Release Parking Brake
You are driving with the parking brake applied. A warning tone also sounds.
•► Release the parking brake.
(USA only)
(Canada only)
Check Brake Fluid
Level
Risk of accident
There is not enough brake fluid in the brake fluid reservoir.
Additionally, the red (USA only)/ (Canada only) warning lamp lights up in the instrument cluster and a warning tone sounds.
•► Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions. Do not continue driving under any circumstances.
•► Engage the parking brake.
•► Consult a qualified specialist workshop.
•► Do not add brake fluid. This will not rectify the malfunction.
WARNING
Driving with the message Check Brake Fluid Level displayed can result in an
accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be seriously burned.
Display messages | Possible causes/consequences and •► Solutions |
Tele Aid Inoperative
USA only: one or more of the main functions in the mbrace system are malfunctioning.
Canada only: one or more of the main functions of the TELEAID system are malfunctioning.
•► USA only: have the mbrace system checked at a qualified specialist workshop.
•► Canada only: have the TELEAID system checked at a qualified specialist workshop.
PRE-SAFE Inoperative See Operator's Manual
Risk of injury
Important functions of PRE-SAFE® have failed. All other occupant
safety systems, e.g. air bags, remain available.
•► Visit a qualified specialist workshop immediately.
PRE-SAFE Function Currently Limited See Oper.
Manual
Risk of accident PRE-SAFE® Brake is temporarily inoperative if:
- the DISTRONIC PLUS cover in the radiator grill is dirty.
- the sensors in the bumpers are dirty.
- its function is impaired due to heavy rain or snow.
- the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
- you switch off ESP® (AMG vehicles only).
- the system is outside the operating temperature range.
- the on-board voltage is too low.
PRE-SAFE® Brake is operational again and the display message disappears if:
- the dirt (e.g. slush) drops away while the vehicle is in motion.
- the system detects that the sensors are fully available again.
- you switch ESP® on again (AMG vehicles only).
- the system is within the operating temperature range.
If the display message continues to be displayed:
•► Clean the DISTRONIC PLUS cover in the radiator grill.
•► Clean the bumpers.
•► Restart the engine.
•► Wait until the battery is sufficiently charged.
PRE-SAFE Functions Limited See Operator's Manual
Risk of accident
PRE-SAFE® Brake is defective. BAS PLUS or the distance warning
signal may also have failed.
•► Visit a qualified specialist workshop.
SRS Malfunction Service Required
Risk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The warning lamp also
lights up in the instrument
cluster.
•► Visit a qualified specialist workshop.
Front Left Malfunction Service Required or Front Right Malfunction Service Required
Risk of injury
SRS has malfunctioned at the front on the left or right. The
warning lamp also lights up in the instrument cluster.
•► Visit a qualified specialist workshop.
Rear Left Malfunction Service Required or Rear Right Malfunction Service Required
Risk of injury
SRS has malfunctioned at the rear on the left or right. The
warning lamp also lights up in the instrument cluster.
•► Visit a qualified specialist workshop.
Rear Center SRS Malfunction Service Required
Risk of injury
SRS has malfunctioned at the rear center. The
warning lamp
also lights up in the instrument cluster.
•► Visit a qualified specialist workshop.
Left Side Curtain Airbag Malfunction Service Required or Right Side Curtain Airbag Malfunction Service Required
Risk of injury
There is a malfunction in the left-hand and/or right-hand window
curtain air bag. The warning lamp
also lights up in the
instrument cluster.
•► Visit a qualified specialist workshop.
WARNING
In the event a malfunction of the SRS is indicated as outlined above, the SRS
may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center immediately to have the system checked. Otherwise the SRS may not be activated when needed in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and unnecessarily which could also result in injury.
Display messages | Possible causes/consequences and •► Solutions |
Front Passenger Airbag Enabled See Operator's Manual
The front-passenger air bag is enabled during the journey, even though:
- a child, a small adult or an object weighing less than the
system's weight threshold is located on the front-passenger
seat.
- the front-passenger seat is unoccupied.
The system may detect objects or forces applying additional weight on the seat.
•► Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
•► Engage the parking brake.
•► Switch off the ignition.
•► Open the front-passenger door.
•► Remove the child and the child restraint system from the frontpassenger seat.
•► If necessary, secure the child in a child restraint system on a suitable rear seat.
•► Make sure that there are no objects on the seat adding to the weight.
The system may otherwise detect the additional weight and interpret the seat occupant's weight as greater than it actually is.
•► Keep the seat unoccupied, close the front-passenger door and switch on the ignition.
Observe the indicator lamp and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
- the indicator lamp must light up and remain lit. When the indicator lamp is on, OCS has deactivated the front-passenger air bag.
- the Front Passenger Airbag Enabled See Operator's Manual or Front Passenger Airbag Disabl'd See Operator's Manual display messages must not appear in the multifunction display. Wait for a period of at least 60 seconds until the necessary system checks have been completed and to make sure that the display messages do not appear in the multifunction display.
If these conditions are fulfilled, the front-passenger seat can be occupied again. Whether the indicator lamp remains lit or goes out depends on how OCS classifies the occupant.
If the conditions are not fulfilled, the system is not operating correctly.
•► Visit a qualified specialist workshop immediately.
WARNING
If the indicator lamp
remains off even after performing the above corrective steps, do
not have any children 12 years old and under and other small individuals use the
front-passenger
seat until the system has been repaired.
Display messages | Possible causes/consequences and •► Solutions |
Front Passenger Airbag Disabl'd See Operator's Manual
The front-passenger air bag is deactivated during the journey even though an adult or a person larger than a certain size is occupying the front-passenger seat. If additional forces are applied to the seat, the system may interpret the occupant's weight as lower than it actually is.
•► Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
•► Engage the parking brake.
•► Switch off the ignition.
•► Have the occupant get out of the vehicle.
•► Keep the seat unoccupied, close the front-passenger door and switch on the ignition.
Observe the indicator lamp and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
- the indicator lamp must light up and remain lit. When the indicator lamp is on, OCS has deactivated the front-passenger air bag.
- the Front Passenger Airbag Enabled See Operator's Manual or Front Passenger Airbag Disabled See Operator's Manual display messages must not appear in the multifunction display. Wait for a period of at least 60 seconds until the necessary system checks have been completed and to make sure that the display messages do not appear in the multifunction display.
If these conditions are fulfilled, the front-passenger seat can be occupied again. Whether the indicator lamp remains lit or goes out depends on how OCS classifies the occupant.
If the conditions are not fulfilled, the system is not operating correctly.
•► Visit a qualified specialist workshop immediately.
WARNING
If the indicator lamp
remains lit with an adult occupant on the front-passenger seat
even after performing the above corrective steps, do not have any passenger use
the frontpassenger
seat until the system has been repaired.
See also:
Deactivating the HOLD function
The HOLD function is deactivated automatically if:
• you accelerate and the transmission is in position D or R.
• you shift the transmission to position P.
• you apply the brakes again with a ...
Cleaning the display
Before cleaning the display, make sure that
it is switched off and has cooled down.
Clean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display c ...
Engine
Problem
Possible causes/consequences and •► Solutions
The yellow Check
Engine warning lamp
lights up while the
engine is running.
There may be a malfunction, for example: ...