Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    TIN (Tire Identification Number)
    This is a unique identifier which can be used by a tire manufacturer to identify tires, for example for a product recall, and thus identify the purchasers. The TIN is made up of the manufactur ...

    Problems with the seat ventilation
    The seat ventilation has switched off prematurely or cannot be switched on. The vehicle's electrical system voltage is too low because too many electrical consumers are switched on. - Switch ...

    General information
    WARNING   All categories of messages contain important information which should be taken note of and, where a malfunction is indicated, addressed as soon as possible at an authorized M ...