Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Activating RACE START
    •► Depress the brake pedal with your left foot, and keep it depressed. •► Turn the drive program selector clockwise until the RS lamp lights up. The multifunction display shows the RAC ...

    Trailer power supply
    The trailer power socket of your vehicle is designed for connecting the 7-pin connector supplied as part of the Mercedes-Benzapproved trailer coupling. Depending on your trailer, you may need an ...

    Folding the seat backrest forward
    Folding the seat backrest forward Move the driver's or front-passenger seat forward if necessary. Open the trunk. Pull right-hand or left-hand rear seat backrest release handle 1. The ...