Service for recovering a stolen vehicle

If your vehicle has been stolen:

  • Notify the police. The police will issue a numbered incident report.
  • This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN. The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

automatically informs the Mercedes-Benz Customer Assistance Center. If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Working on the vehicle
    WARNING When working on the vehicle, engage the electronic parking brake and shift the automatic transmission into park position P. Otherwise the vehicle could roll away which could result ...

    Please bear the following in mind
    Resetting the service interval display A qualified specialist workshop, e.g. an authorized Mercedes-Benz Center, will reset the service interval display after the necessary service work has bee ...

    Canceling Parking Guidance
    Press the PARKTRONIC button on the center console. Parking Guidance is canceled immediately and PARKTRONIC is deactivated. Parking Guidance is canceled automatically if it is no longer poss ...