General notes
If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.
- Check the battery in the SmartKey and replace it if necessary ().
- Unlock the driver's door using the mechanical key ().
- Lock the vehicle using the mechanical key ().
- Have the starter battery and the battery contacts checked at a qualified specialist workshop.
If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.
See also:
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 d ...
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
...
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
- Touch recessed sensor surface 1 on the
door handle until the side windows and the
sliding sunroof or the pano ...