Service for recovering a stolen vehicle
If your vehicle has been stolen:
Notify the police.
The police will issue a numbered incident report.
This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.
The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.
See also:
MB Info call button
– Press and hold MB Info call button 1 for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 1 flashes ...
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Important safety notes
See the "Important safety notes" section.
If ESP® detects that the vehicle is deviating
from the direction desired by the driver, one or more wheels are braked to
stabilize the
vehic ...