Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Position of the steering wheel and the driver's seat for driving
    If you insert the SmartKey into the ignition lock with the driver's door closed, depending on the setting, the position of the steering wheel and the driver's seat will be changed to the previ ...

    Changing gear
    The automatic transmission shifts to the individual gears automatically when it is in transmission position D. This automatic gearshifting behavior is determined by: • a shift range restriction ...

    Brake fluid
    WARNING Over a period of time, the brake fluid absorbs moisture from the air; this lowers its boiling point. If the boiling point of the brake fluid is too low, vapor pockets may form in the ...