Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Displaying details
    Select Data/Connections in the telephone basic menu by sliding and turning the COMAND controller and press to confirm. Select Bluetooth Telephones and press to confirm. Select the des ...

    Setting the temperature in the rear compartment using the rear control panel
    Turn the SmartKey to position 2 in the ignition lock. To increase/reduce: press rocker switch 12 or 17 up or down. Only change the temperature setting in small increments. Start at 72 °F (22 ...

    Cleaning the paintwork
    Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate care cannot always be completely repaired. In such cases, visit a qualified specialist workshop, e.g. ...