Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Important notes on the use of KEYLESS-GO
• The KEYLESS-GO key can be used like a
conventional key.
• You can combine KEYLESS-GO functions
with those of a conventional key, e.g. unlock with KEYLESS-GO and lock with the
button.
• ...
Adjusting the head restraints manually
Adjusting the head restraint height
The head restraints must only
be removed
at a qualified specialist workshop.
Mercedes-Benz recommends that you use
a Mercedes-Benz Center for this purpose. ...
Important safety notes
DSR assists you when driving downhill. It
keeps the speed of travel at the speed set on
the on-board computer. The steeper the
downhill gradient, the greater the DSR
braking effect on the vehi ...