Service for recovering a stolen vehicle
If your vehicle has been stolen:
- Notify the police. The police will issue a numbered incident report.
- This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN. The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.
See also:
Radiator
Vehicles with a diesel engine: do not
cover the radiator, for example with a
winter front or bug cover. The readings of
the on-board-diagnostic system may
otherwise be inaccurate. Some of ...
Rejecting or ending a call
Press the
button on the steering
wheel.
If you are not in the Tel menu, you can still
reject or end a call. ...
Vehicle identification plate with
vehicle identification number (VIN)
and paint code number
– Open the driver's door.
You will see vehicle identification plate 1.
Example: vehicle identification plate (USA only)
2 Paint code
3 VIN
Example: vehicle identification plate (Canad ...