Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Coolant temperature display
    WARNING Driving when your engine is overheated can cause some fluids which may have leaked into the engine compartment to catch fire. You could be seriously burned. Steam from an overheate ...

    Automatic headlamp mode
    To switch on automatic headlamp mode: turn the light switch to or . SmartKey in position 1 in the ignition lock: the parking lamps are switched on or off automatically depending on the bri ...

    Washing by hand
    Carefully remove all deposits of road salt as soon as possible when driving in winter. Also, clean the insides of the wheels when washing the underbody of the vehicle. Do not use hot water and ...