Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    View through the camera
    The area behind the vehicle is displayed in a mirror-inverted manner, as in the rear-view mirror. WARNING The rear view camera is only an aid and the obstacle display may:  - show a ...

    Slippery road surfaces
    WARNING   The outside temperature indicator is not designed to serve as an ice-warning device and is therefore unsuitable for that purpose. Indicated temperatures just above the freezin ...

    Loading guidelines
    WARNING Always fasten items being carried as securely as possible using cargo tie-down rings and fastening materials appropriate for the weight and size of the load. In an accident, during ha ...