Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    MB Info call button
    Open the stowage compartment under the armrest. Press and hold MB Info call button 1 for more than two seconds. This initiates a call to the Mercedes-Benz Customer Assistance Center. The i ...

    Inserting the cargo tie down rings intothe mounting
    WARNING   Distribute the load on the cargo tie down rings evenly. Please observe the loading guidelines. ► Turn mounting element 2 in the loading rail to . ► Insert cargo ...

    Seats
    Important safety notes WARNING   In order to avoid possible loss of vehicle control, all seat, head restraint, steering wheel and rear view mirror adjustments, as well as fastening of s ...